The world’s gravitation towards technology has also had a deep impact on restaurants and their delivery services. People prefer to order food online rather than place an order via a telephonic conversation now. There are multiple reasons for this, including, the belief that orders can be much more accurately placed in written form, social awkwardness avoidance, telephonic conversations being more stressful as answers need to be given as soon as asked. And so restaurants have moved towards online ordering systems. 

Financing an entire IT department for this is pretty costly for any restaurant. But at the same time, they find themselves, dependant, on their IT teams to get them up to speed with the growing infusion of technology with literally any business. However, handling and managing IT teams is costly for restaurants despite their dependencies on technology. They’ve found their way out of this through the usage of POS systems. In Pakistan, foodnerd provides one of the most reliable, efficient and easy to use POS systems. In fact, POS systems have become one of the biggest followed trends for ordering food online. Other trends include: 

Usage of Third Party Services

UberEats, Deliveroo, etc. have taken the world by storm and restaurants have partnered with these food delivery services to increase their customer reach and satisfaction. As Pakistan is a growing economy, these big names have not set foot here but other food delivery companies have handled the gap well. Foodnerd.pk offers the most accurate, least time-consuming food delivery service in the cities of Islamabad, Rawalpindi and Lahore in Pakistan.

Usage of Social Platforms

Everything is posted on social platforms such as Facebook and Instagram these days. Promotional campaigns of different businesses are no different. The campaigns of food delivery services, in particular, are posted very regularly. These campaigns can be paid or unpaid. The unpaid campaigns are usually run with businesses with a large following, otherwise paid ones are preferred over the unpaid ones. The trend of using social platforms has increased by leaps and bounds during the last year and is said to even increase more in the coming years. An example of this is how foodnerd.pk uses its Facebook and Instagram platform to share all its ongoing campaigns on their platforms. It’s best to follow the pages of your interest to always have information about the best offers and discounts offered in the campaigns.  

Alternative Delivery Methods

It’s a new decade, so should the delivery methods be old? Giants such as Amazon, have tried using drones as a means for delivery and have been successful in their operations. With the approval of government and safety measures placed, delivery drones are going to become the norm for food delivery. Similarly, it has been also suggested to use bots for home food delivery. These robots will have an anti-theft mechanism installed ensuring that only the person who is authorized to access the food, can retrieve the delivery order from the robot. The proposal also says to design the robot in such a way that it looks cute, not grotesque. 

Cloud kitchens are said to become a popular choice in the coming year. Cloud kitchens are restaurants that don’t physically exist and thus, don’t give you an option to dine-in. They utilize third-party services, such as foodnerd.pk, for their food delivery. Their menus and prices, deals are all available on those partnered sites and apps only. Given how popular online food delivery became in the year 2019, it is safe to say that these cloud kitchens are going to thrive in 2020. 

All in all, it’s clear that the trend for this year is going to be focused on home delivery services because of how much convenience they provide to the customers and the restaurant. Foodnerd.pk recognizes this and thus, tries to work on providing the best service possible day and night.